PRIVACY POLICY

1. Introduction

At CONROO GmbH ("us", "we", "our" or the "Company") we value your privacy and the importance of safeguarding your data. This Privacy Policy (the "Policy") describes our privacy practices for the activities set out below. As per your rights, we inform you how we collect, store, access, and otherwise process information relating to individuals. In this Policy, personal data ("Personal Data") refers to any information that on its own, or in combination with other available information, can identify an individual.

The office locations of where CONROO GmbH can be found on our website conroo.com.

We are committed to protecting your privacy in accordance with the highest level of privacy regulation. As such, we especially follow the obligations under the below regulations:

  • the EU's General Data Protection Regulation (GDPR)
  • the German Data Protection Act
  • the German Act on Data Protection and the Protection of Privacy in Telecommunications and Digital Services

SCOPE

This policy applies to the visit of CONROO GmbH websites, domains, as well as the usage of our applications, services, and products (mobile and web applications).

This Policy does not apply to third-party applications, websites, products, services or platforms that may be accessed through (non-CONROO GmbH) links that we may provide to you. These sites are owned and operated independently from us, and they have their own separate privacy and data collection policies. Any Personal Data that you provide to these websites will be governed by the third-party’s own privacy policy. We cannot accept liability for the actions or policies of these independent sites, and we are not responsible for the content or privacy practices of such sites.

PROCESSING ACTIVITIES

This Policy applies when you interact with us by doing any of the following:

  • Make use of our application and services as an authorized and registered user
  • Visit any of our websites that link to this Privacy Statement
  • Using the Contact Form provided on our website
  • Initiating payments from our website or applications
  • Receive any communication from us including newsletters, emails, calls, or texts / SMS

3. Cookies

WHAT ARE COOKIES?

A cookie is a small file with information that your browser stores on your device. Information in this file is typically shared with the owner of the site in addition to potential partners and third parties to that business. The collection of this information may be used in the function of the site and/or to improve your experience?

HOW WE USE COOKIES
  • To give you the best experience possible, we use the following types of cookies:
  • Strictly Necessary. As a web application, we require certain necessary cookies to run our service.
  • Preference.
  • We use preference cookies to help us remember the way you like to use our service.
  • Some cookies are used to personalize content and present you with a tailoredexperience. For example, location could be used to give you services and offersin your area.
  • Analytics. We collect analytics about the types of people who visit our site to improve our service and product.
  • Marketing. We share cookies with third party advertisers and/or partners to help provide you with a personalized marketing experience.
  • We also allow third party partners to put their own cookies on our website.

HOW TO CONTROL YOUR COOKIES

So long as the cookie is not strictly necessary, you may opt in or out of cookie use at anytime. To alter the way in which we collect information from you, visit our Cookie Manager.

4. Data retention and deletion

We will only retain your Personal Data for as long as necessary for the purpose for which that data was collected and to the extent required by applicable law. When we no longer need Personal Data, we will remove it from our systems and/or take steps to anonymize it.

5. Merger or acquisition

If we are involved in a merger, acquisition or asset sale, your personal information maybe transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy. Under certain circumstances, we may be required to disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

6. How we keep your data safe

We have appropriate organizational safeguards and security measures in place to protect your Personal Data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed.

The communication between your browser and our website uses a secure encrypted connection wherever your Personal Data is involved.

We require any third party who is contracted to process your Personal Data on our behalf to have security measures in place to protect your data and to treat such data in accordance with the law.

In the unfortunate event of a Personal Data breach, we will notify you and any applicable regulator when we are legally required to do so.

7. Your rights for your personal data

STORAGE PERIOD

Unless a shorter storage period is specified in this Privacy Policy, we will storepersonal data for (i) as long as necessary to provide the services to you and/or (ii) as long as necessary for the performance of the contract; thereafter, the data will only be stored if and to the extent that we are required to do so by law. If we no longer need the corresponding personal data for the purposes described above, this personal data will only be stored for the duration of the respective statutory retention obligations and will not be processed for other purposes.

YOUR RIGHTS FOR YOUR PERSONAL DATA

Depending on your geographical location and citizenship, your rights are subject to local data privacy regulations. These rights may include:

  • Right to Access (PIPEDA, GDPR Article 15, CCPA/CPRA, CPA, VCDPA, CTDPA,UCPA, LGPD, POPIA)
    You have the right to learn whether we are processing your Personal Data and to request a copy of the Personal Data we are processing about you.
  • Right to Rectification (PIPEDA, GDPR Article 16, CPRA, CPA, VCDPA,CTDPA, LGPD, POPIA)
    You have the right to have incomplete or inaccurate Personal Data that we process about you rectified.
  • Right to be Forgotten (right to erasure) (GDPR Article 17, CCPA/CPRA,CPA, VCDPA, CTDPA, UCPA, LGPD, POPIA)
    You have the right to request that we delete Personal Data that we process about you, unless we need to retain such data in order to comply with a legal obligation or to establish, exercise or defend legal claims.
  • Right to Restriction of Processing (GDPR Article 18, LGPD)
    You have the right to restrict our processing of your Personal Data under certain circumstances. In this case, we will not process your Data for any purpose other than storing it.
  • Right to Portability (PIPEDA, GDPR Article 20, LGPD)
    You have the right to obtain Personal Data we hold about you, in a structured, electronic format, and to transmit such Personal Data to another data controller, where this is(a) Personal Data which you have provided to us, and (b) if we are processing that data on the basis of your consent or to perform a contract with you or the third party that subscribes to services.
  • Right to Objection (GDPR Article 21, LGPD, POPIA)
    Where the legal justification for our processing of your Personal Data is our legitimate interest, you have the right to object to such processing on grounds relating to your particular situation. We will abide by your request unless we have compelling legitimate grounds for processing which override your interests and rights, or if we need to continue to process the Personal Data for the establishment, exercise or defense of a legal claim.
  • File a Complaint (GDPR Article 77, LGPD, POPIA)
    You have the right to bring a claim before their competent data protection authority.
    If you are based in the EEA, please visit this website (https://edpb.europa.eu/about-edpb/about-edpb/members_en) for a list of local data protection authorities.

WITHDRAWING CONSENT

If you have consented to our processing of your Personal Data, you have the right to withdraw your consent at any time, free of charge, such as where you wish to opt out from marketing messages that you receive from us. If you wish to withdraw your consent, please contact us by using the information set out in the "Contact us" section below.

HOW TO EXERCICE YOUR RIGHTS

You can make a request to exercise any of these rights in relation to your Personal Data by contacting us by using the information set out in the "Contact us" section below.

For your own privacy and security, at our discretion, we may require you to prove your identity before providing the requested information.

8. Changes

We may modify this Policy at any time. If we make changes to this Policy, then we will post an updated version of this Policy at this website. When using our services, you will be asked to review and accept our Privacy Policy. In this manner, we may record your acceptance and notify you of any future changes to this Policy.

9. Contact

To request a copy for your information, unsubscribe from our email list, request for your data to be deleted, or ask a question about your data privacy, we've made the process simple:

To us, please contact us through our chat tool here.

Write to us at:

Data Privacy Officer of CONROO GmbH

Zollhof 7, 90443 , Nürnberg , Bayern